Manage My PVT Account

PVT gives you the tools to empower you with full control over your internet and billing needs.

Manage My PVT Account

PVT gives you the tools to empower you with full control over your internet and billing needs.

Easy Account Management

Managing your account is a breeze with our three convenient methods:

PVT Smarthub Online Portal

Access our mobile-friendly online portal for quick and easy management of your account.

PVT Connect iOS App

Download the PVT Connect app from the Apple App Store to manage your account on the go.

PVT Connect Android App

Download the PVT Connect app, available on Google Play, and make account management seamless.

With PVT’s Online Account Management Tools You Can:

  • Go Green: Eliminate paper bills with electronic statements.
  • Automate Payments: Set up recurring bill payments to never miss a due date.
  • Real-Time Updates: Track your account status and file trouble tickets anytime.
  • Simplify Your Life: Using our App or our online portal is secure, simple and free.

PVT does not recommend or endorse third party payment sites like DOXO, My Check Free or Pay Trust, which are not affiliated with PVT. These sites may delay payment, resulting in late fees or disconnection because PVT has not received payment. Always us PVT Smarthub or the PVT Connect App to ensure that your payment is received with no problems.

If you have any questions about paying your bill online with our app or the smarthub portal, feel free to call our office at 575-748-1241 or email [email protected].

Direct Payment Portal

For quick and easy transactions, use our Direct Payment Portal. Whether you’re making a deposit before installation or paying a bill without a login, this secure option simplifies the process.

  • No account setup required.
  • Perfect for new customers or those who prefer direct payments.

If you prefer to make a payment without logging into the portal or app, tap the Make A Payment button. You can make a payment for an existing account or make a deposit to activate your account—no extra steps required.

Manage Your WiFi Effortlessly

Take your internet experience to the next level with the PVT ConnectIQ App! This user-friendly tool gives you complete control of your home network.

Key Features:

  • Create a Custom Experience: With custom profiles you can organize devices to individuals and control access and content, create offline schedules and easily pause the internet.
  • Parental Controls: Ensure a safe online experience for your family.
  • Device Monitoring: View and manage all connected devices.
  • Controls You’ll Love: Be able to easily manage everything from parental controls to bandwidth performance to guest networks and network security. It’s the command center you’ll love and the one your kids won’t.

Get the PVT Connect IQ App:

Access Your PVT Email

If you use an E-mail address provided by PVT, you can securely access your account with a convenient web-based online browser. Click on the link to login to your E-mail account.

Webmail Access

Need Help?

Visit our Support Page for solutions to common issues or questions.

For personalized assistance, contact us: