If the screen is stretched or distorted, the aspect ration may be set wrong. If your TV is connected to the cable box with an HDMI cable, you can adjust the aspect ratio by following the instructions below.

  1. Access the Menu:

    Push the Menu key located at the top-right corner of your remote.

  2. Navigate to HDMI Setup:

    Use the arrow keys to find and select the HDMI Setup menu item.

  3. Adjust the Aspect Ratio:

    In the menu, select TV Aspect Ratio and choose the correct option that matches your TV’s display settings.

  4. Apply the Changes:

    Once the correct aspect ratio is selected, press the Apply button to save the settings.

If you’re still experiencing display issues, our friendly support team is here to assist. Contact us anytime for help!