Get in Touch with PVT

At PVT, we’re more than just your internet and phone provider—we’re your neighbors. Whether you have questions about your service, need technical support, or want to learn more about what we offer, we’re here to help. Reach out to us using the contact information below, or explore some of our helpful resources to find what you need.

How to Reach Us

• Customer Support: 575-748-1241
• Email: [email protected]
• Business Phone Hours: Monday–Friday, 8 AM–5 PM

Need assistance after hours? Our Customer Support phone line is available 24/7 for technical support.

Some common issues can be solved by visiting our support page.

Visit One of Our Offices

• Headquarters: 4011 West Main Street, Artesia, NM 88210
  Office Hours: Mon-Fri 8:00 am – 5:00 pm
• Mayhill Office: 2682 US Highway 82, Mayhill, NM 88339
  Office Hours: Mon-Fri 8:00 am – 5:00 pm
• Roswell Office: 3117 North Main Street, Roswell, NM 88201
  Office Hours: Mon-Fri 8:00 am – 4:00 pm
• Carlsbad Office: 134 N Canyon St, Carlsbad, NM 88220
  Office Hours: Mon-Fri 8:00 am – 4:00 pm

Follow Us on Social Media

Stay updated on service updates, community initiatives, and special offers by following us on social media.

Looking for Something Else?

We want to make sure you find exactly what you need. Here are some quick links to help you get where you need to go:

• Manage My Account – Pay your bill, update account details, and check service status.
• Sign Up for Service – Ready for high-speed fiber internet or reliable home phone? Get started today.
• Check Fiber Construction – See if fiber internet is coming to your area.
• Community Events – Learn about upcoming events and how we’re involved in the community.
• Join an Esports Tournament – Sign up for free gaming tournaments powered by PVT.
• NM Lifeline Information – Learn about Lifeline discounts for qualifying households.
• Careers at PVT – Interested in joining our team? Explore job openings.