Device details available for viewing on your network

  • Device Type
  • Gateway/Mesh it’s connected to
  • Download and Upload speed from most recent Bandwidth Test
  • Wi-Fi protocol, Band, Channel, and EGiciency/Quality
  • IP Address
  • Vendor (Manufacturer)
  • Model

Adding a new Device

  • Go to Devices and tap the + button
  • Devices can be added by entering the Network’s Wi-Fi credentials on the Device or using WPS
  • To add via Wi-Fi credentials:

    • Tap the dropdown and select which Network you want to add the Device to
    • Connect the Device using the Network Name (SSID) and Password
  • To add via WPS (Devices page):

    • Tap the dropdown and select which Network you want to add the Device to
    • Tap the Connect button to enable WPS for 2 minutes
    • Press the WPS button on the Device you want to add to the selected Network
  • To add via WPS (Point of Sale Network)

    • Go to Networks and tap the Point of Sale network
    • Tap the Connect Device via WPS button to enable WPS for 2 minutes
    • Press the WPS button on the Device you want to add to the Point of Sale network

To approve a wired Device on my Primary or Point of Sale network:

  • Go to Devices and tap the unapproved Device
  • Tap Approve Device and tap Okay
  • If the approval was successful, it’s recommended to unplug and reinsert the Device’s Ethernet cable to ensure it’s working properly
  • If the approval was unsuccessful, tap Approve Device again or unplug the Device’s Ethernet cable for a few minutes and plug it back in to trigger another approval request

Rename a Device

  • Go to Devices, tap the Device, and tap Edit
  • Enter a new Name and tap Save
    View how Devices are connected and mapped in your network
  • Go to Networks and tap Network Map under Shortcuts