CommandWorx offers a variety of Alerts relating to:
- Client and mesh device connectivity
- Internet service connectivity
- Content restrictions
- Network security
Each Alert includes a short description and the date/time it was triggered.
Different Alerts provide additional relevant information, such as:
- IP address and name of the Device
- Website domain or URL that triggered the Alert
- Action taken against the cyberthreat
- Staff member’s name
- Content category
- And more
Customizing Alerts
- Go to Settings and tap Alerts
- Tap the Push Notifications toggle to enable or disable Alerts
- Tap an Alert’s toggle to enable or disable that Alert
Security Alerts
- You will receive a Security Alert when SmartBiz has automatically blocked a cybersecurity threat
- You do not need to take any immediate action, but it’s recommended that you use the information in the Alert to investigate what triggered the threat and take any further action to prevent another occurrence
Steps to take when your device appears to be working normally, but you keep seeing a Security Alert:
- Review the details of the Security Alert to better understand what is triggering the Alert
- If you trust the website that is triggering the Alert, you can tap Add to Trusted List to stop scanning traffic from that URL
- If you are concerned about the website or associated device, it’s recommended that you disconnect or power off the device and seek additional help